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SHIPPING & RETURNS
Shipping Policy
At Oasis Running we offer flexible shipping options to cater to your needs. Please review the following choices and select the one that best suits your requirements:
1. Local Delivery (1 Day)
For customers located within our local delivery area, we provide a swift delivery service that ensures your order reaches you within 1 business day. This option is available at a flat rate of $5. Local delivery is an excellent choice for those who want their items quickly and conveniently.
2. Standard Shipping (3-5 Days) - Free
Our standard shipping option is available at no extra cost for orders within the continental United States. With a delivery time of 3-5 business days, it's a reliable and cost-effective choice for customers who prefer a balanced approach between speed and affordability.
3. Expedited Shipping (2 Days) - $12
Need your items sooner? Opt for our expedited shipping option, which guarantees delivery within 2 business days. This service is available at a flat rate of $12, providing a quicker turnaround time without breaking the bank.
4. Express Shipping (1 Day) - $20
For those who require their orders urgently, our express shipping option ensures delivery within 1 business day. While this expedited service comes at a higher cost of $20, it's the fastest way to receive your items when time is of the essence.
Important Information
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Order processing time: Please allow 1-2 business days for us to process and dispatch your order.
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Delivery times: The specified delivery times apply after your order has been processed.
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Business days: Our shipping estimates are based on business days (Monday-Friday), excluding weekends and holidays.
Return & Exchange Policy
We accept returns only in the case of product defects. If you receive a defective item, please contact our customer service team at oasisapparelsales@gmail.com within 7 days of receiving your order. To process the return efficiently, provide details about the defect and include supporting images if possible.
Upon verification of the defect, we will offer you the option of a replacement or a full refund. Return shipping costs for defective items will be covered by us.